Shipping policy

 

Shipping & Return Policy

Shipping:

• All orders are processed and shipped within 1–2 business days.

• Delivery times may vary depending on your location, but most orders arrive quickly and safely.

• You will receive a tracking number via email once your order is dispatched.

Returns:

• We accept returns within 14 days of delivery.

• To be eligible for a return, the item must be unused, unopened, and in its original packaging.

• To initiate a return, please contact our customer support at info@maisonalkhalis.com with your order details.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed back to your original payment method within a few business days.

Important Notes:

• Ensure your shipping address is accurate at the time of purchase.

• Maison Al Khalis is not responsible for lost or misdelivered orders due to incorrect addresses.

Thank you for choosing Maison Al Khalis. Your satisfaction is our priority.